Asian Travel Club

       FAQ   

 

Why cant we join when we go back home ?

How do I receive my membership details ?

Can I use my membership before it is paid in full ?

How do I book a Hotel stay ?

How do I book a Cruise ?

How do I book a Resort Vacation ?

Who can use my Membership ?

When do I pay the confirmation fee?

Private Policy?

Do I receive a confirmation of my Booking?

Can I request specific Dates ?

Can I check-in any day of the week?

What is a Yearly fee ?
What is the Difference between Portfolio and Non Portfolio  resorts ?

When do I receive my Membership Details ?

How long does it take to receive confirmation of booking ?

How far in advance can i book my Vacations ?

How do I use my weeks ?

Can I transfer my membership ?

What time is check in and check out ?

Are transfers included ?

 

 

Why cant we join when we go back home ?

ATC is a club who handles member’s reservations. Sales and Marketing are done by our agents hence please contact the agent near you.


 

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How do I receive my membership details ?

Once ATC has been notified your membership has been paid in full you will receive a “Welcome Letter” and an email asking you to register your membership on our website.

 

 

Can i use my membership before it is paid in full ?

Once ATC has been notified that you have completed the payment in full, you can immediately start enjoying the benefits of ATC’s membership
 

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How do I book a Hotel stay ?

ATC has contract rates with thousands of hotels worldwide and also using our affiliated partners. You can make a booking using the avenues provided on our website or phone, fax or email to our reservations department. Your request will be answered promptly, usually the same working day along with a reservation number for future reference. Remember, our preferred partners programs are separate from our portfolio resorts hence quotes are given by night. It’s possible the cost may exceed the weekly guaranteed rate in your purchase agreement.

 

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How do I book a Cruise ?

Click on the Cruise link and you will be transferred to the Cruise booking page. You will be asked for your details hence please enter them and click search. You will then see 1000s of Cruises around the world with saving of up to 75% off the brochure rate. Select the Cruise and room that suits your budget click book. You will be then asked for the travels details and payment. Once payment is accepted, you will receive email confirmation instantly. As well as giving you a printable reservation form. Cruise Consultants are standing by 24 hours a day, 7 days a week. For Immediate Assistance call Asian Travel Club at 888-400-9166Offer Code: 9J7X-V3X

 

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How do I book a Resort Vacation ?

Firstly, find out which one of the resorts is in our Portfolio or Non Portfolio sections of our website that you wish to visit. Fill in the form to the right of the website with your travel requirement and send. Our Reservations will then check availability and advise you within one working day.

 

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Who can us my Membership?
Friends, family, business associates or whomever you wish may use your membership for all their holiday needs. However, unless you are travelling with the party there will be a US$50 booking fee for each confirmed reservation.

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When do I pay the confirmation fee?
Upon confirmation you will be asked to pay for your booking.

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Privacy Policy
Asian Travel Club agrees to keep any information of the members private and confidential at all time and agrees not to pass this information onto any other third party. We do not sell or rent your private information to any other third party.
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Do I receive a confirmation of my Booking?
When we email you with an offer, you then have the right to accept or decline the resort offered. Should you wish to confirm, please drop us an email and once confirm, we will email you the credit card form for payment. Once paid, we will email you the confirmation voucher at the resort for Check-in. All confirmations are final, non-transferable.

Can I request specific Dates ?
When making a request try asking for several different areas or at least 2 or 3 dates for Portfolio Resorts. We can't guarantee a particular request will be fulfilled. The greater the flexibility in your request, the greater opportunity to confirm for you.
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Can I check-in any day of the week?
Check-in times are set by the individual resorts and you must abide by their rules while you are their guests. Unlike hotels, resorts normally set one day of the week as their check-in and out day: usually Friday, Saturday or Sunday. Remember, we do not have any control over check-in days. You will need to make your vacation plans according to the day of the week the resort has set. All reservations for ATC affiliated resorts are for a full week. All reservations are subject to availability. Keep in mind that requests for high season weeks and destinations usually exceed the supply of units available.

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If my request is for more than one week, will they be confirmed at the same time?
If you request more than one week at a time (i.e. two week vacations) you need to know that weeks are confirmed one at a time. When you confirm the first request, it is with the knowledge we may or may not be able to confirm your remaining requests. It is entirely your decision to either accept or decline our resorts offers.
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What is a Yearly fee for?
Your yearly fee goes towards the upkeep of the Website, admin. Staffs, offices, affiliation fees with associations, licensing authorities, travel partners and providers
 

 

What is the Difference between Portfilio and Non Portfilio Resorts ?

The difference is simple Portfolio resorts are where members can stay with a average price of $299 to $799 per week per unit at present we have 100 resort for our members to choose from. Non Portfolio resorts consist of 6000 resorts around the world and are prices may exceed $799 per week

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How long does it take to receive confirmation of booking ?

If you are booking a resort from our affiliated resorts, it will be estimate one to 2 working days. If you are booking a cruise or hotel it is confirmed instantly.
 

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How far in advance can i book my Vacations ?

Hotel contract rates are seasonal and in some cases can be booked up to a year in advance, depending on destinations. Because we have many thousands of properties to choose from, it’s not uncommon that most of our members book within three months of travelling. Cruises, on the other hand, often offer attractive discounts for early bookings. Remember, travel worldwide is based on availability and the more flexible you are the more choices you have.

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How many week can I use per year ?

You have unlimited use to all the services we provide on our website, allowing you to book for all your friends and family as well.

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When do I receive my Membership Details  ?

Once ATC has been notified your membership has been paid in full you will receive a “Welcome Letter” and an email asking you to register your membership on our website.
 

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Can I transfer my membership ?

Yes provided that you are a fully paid up member you can transfer your membership Certificate to any one. In the event of a Death your membership is automatically passed to your next of kin.

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What time is check in and check out?

Each hotel and resort has different check in and check out time, please see individual hotels for details.

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Are transfers included ?

Transfers are included FREE of charge at some resorts and you will be informed at the time of booking as to the cost if any.

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